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Privacy Policy

 

Information about our organization and websites

516 car service LLC. (dba Luxway Limousine) and its subsidiaries ("Luxway") are providing this Privacy Policy to give you notice of our practices and of the choices you can make about the way your information is collected online and how that information is used. Please read this Privacy Policy carefully and revisit this page from time to time to review any changes that may have been made.

 

Luxway may amend this Privacy Policy at any time by posting the amended terms on this site. All amended terms automatically take effect on the date set out in the posted Privacy Policy, unless otherwise specified.

 

Sites covered by this Privacy Policy

This Privacy Policy applies to all Luxway owned websites and domains, including 516carservice.com LuxwayLimo.com.com (collectively, "Luxway Websites"). The Luxway Websites may provide links to third-party websites for your convenience and information. If you access those links, you will leave the Luxway Websites. We do not control those sites or their privacy practices, which may differ from our own privacy practices. This Privacy Policy does not cover any personal data that you choose to give to third parties. We do not monitor or control the information collected by such sites or the privacy practices of any third parties, and we are not responsible for their practices or the content of their sites.

 

Types of information we collect and use

In this policy, "personal information" or "personal data" means information about an identifiable individual that is subject to protection under the law in the jurisdiction in which you reside. In some jurisdictions, "personal information" or "personal data" will not include business contact information. The Luxway Website collects information through a variety of different ways and for different purposes.

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  • Account membership - When you sign up for a Account through the Luxway Websites, you will be requested to provide certain personal information (such as your name, email address and account password). This information will enable us to create an account dedicated to you to enable you to access our services and manage your account.

  • Reservations - When you make a reservation on the Luxway Websites, you will be requested to provide certain financial information (such credit card, bank account information and other payment related information). The financial information collected from you will be used only to bill you for the services that you have requested or purchased. We maintain all credit card, bank account and payment information in encrypted form on secure servers. 

  • User communications - When you send email, call or text us through the Luxway Websites, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

  • Cookies and other digital markers - When you visit the Luxway Websites, we automatically collect technical information about your visit through cookies or other digital markers (such as browser type, Internet service provider, platform type, internet protocol (IP) addresses, referring/exit pages, operating system, date/time stamp). Cookies and other digital markers are small computer files that may be stored on your computer's hard drive or embedded in our website pages that enable us to identify you and track your visit on the Luxway Website. We do not associate this information with other information about you. We aggregate this information for reporting about the Luxway Websites to analyze trends, diagnose problems with our server, administer the Luxway Website, to track user movement and use, and to gather broad demographic information. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Luxway features and services may not function properly if your cookies are disabled.

  • Luxway systems do not have functionality to receive or recognize a Do-Not-Track signal sent by a customer through a browser.

  • Texting is used for confirming your reservations, updating you about your drives status and questions you may have.

 

We may also use your contact information to send you information about other Luxway products and services as well as customized content and promotional materials that may be of interest to you. If you do not want to receive these promotional announcements, you may opt-out when you provide us with contact information or at any time after you register (Email: info@luxwaylimo.com).

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We may also use the information provided by you for purposes related to the improvement of the Luxway Website and our business, including performance auditing, research and analysis in order to maintain, protect and improve our services, ensuring the technical functioning of our websites and developing new services. We only use your personal information for the purposes described in this Privacy Policy

 

Communications from Luxway

Once you register, from time to time, we will send you a text or email about your account, including but not limited to verification of your username and password. We will also respond to your inquiries, provide services you request and manage your account. We will communicate with you by email, telephone or text and will make every effort to honor your preference. We will also send you information on new products, services, special savings, promotions and general information. If you do not want to receive this information, you can opt-out of receiving future mailings (Email: info@luxwaylimo.com).

When necessary, Luxway will send you service-related announcements, which are not promotional in nature. If you do not wish to receive them, you may deactivate your account with the Luxway Website.

Please note that we do not provide your email address to our business partners. Your phone number will not be shared with third parties or affiliates for marketing purposes.

 

Sharing of information

Luxway does not share your information with any third parties for marketing purposes. However, in some cases, Luxway may be required to share information as a result of applicable law. For example, Luxway may be required to disclose information as a result of a court order, subpoena or warrant. In addition, we may, subject to applicable law, voluntarily provide information in order to assist in a law enforcement investigation or where the disclosure is necessary to protect our systems, our business or the rights of others.

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Storage of your information

Luxway stores personal information on our servers in the United States of America and in other countries. We may store personal information to provide our own services or we may store personal information on behalf of a third party, such as our advertising partners.

 

How to delete your Luxway account?

If you no longer wish to keep your Luxway account, you can delete it at any time.
You will lose all the data associated with that account, such as your personal info, favorite addresses, stored credit cards, Luxway Points earned.

 To delete your Luxway account:

Email: info@luxwaylimo.com to be removed.

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Children's privacy

Luxway is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children's online activities and interests. Carmel does not knowingly collect information from children under the age of 13 and Carmel does not target its websites to children under 13.

 

Your choices and opting-out

Luxway gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product-and service-specific information and Luxway marketing communications. Luxway communications may include new product information, special offers, or an invitation to participate in market research. Luxway provides you the opportunity to "opt-out" of having your personal data used for certain purposes when we ask for this information. If you no longer wish to receive our promotional communications, you may opt-out of receiving them by emailing us at info@luxwaylimo.com

 

Access to and accuracy of your information

We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. We ask users of the Luxway to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that jeopardize the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

 

Keeping your information secure

Luxway does not guarantee or warrant the security of our servers nor can we guarantee that information you supply through the Luxway Website will not be intercepted while being transmitted over the Internet. We follow generally accepted industry standards to protect the personal data submitted to us, both during transmission and once we receive it. When you enter sensitive information (such as credit card information) on our registration or order forms, we encrypt that information using secured socket layer technology.

 

Business transitions

In the event that Luxway goes through a business transition, such as a merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

 

Terms and Conditions

If you choose to visit the Luxway Websites, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions, including, but not limited to, disclaimers of warranty, limitations of liability, and arbitration of disputes.

 

Contacting us

We value your opinions. If you have comments or questions about this Privacy Policy or to advise us of a concern relating to the handling of your personal information, please send us an e-mail at info@luxwaylimo.com. If your concern is privacy related, please type "Privacy" in the subject-line of your e-mail.


Copyright © 2024 516 Car Service LLC. All rights reserved. 516 Car Service LLC.

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